Market research is the backbone of customer-focused decision-making. It helps businesses understand customer behaviour, identify trends, and position their products effectively. In today’s competitive landscape, companies that invest in research are better equipped to meet customer needs
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ItsMy Group is looking for a capable and hands-on Team Leader to support the performance and day-to-day running of one of our key sales teams. This is a practical, people-focused role with a strong emphasis on coaching,
About the ItsMy Group We're seeking a results-driven Account Manager to manage and expand our Private Health Insurance (PHI) SaaS solutions. Reporting to the GM, Sales & Operations, you'll own key customer relationships, identify new opportunities, and
The Power of Data-Driven Product Comparisons Data has transformed the way businesses operate, and one area where it shines is product comparisons. In a world of endless options, data-driven tools empower customers to make informed choices, while
How to Simplify Choices for Your Customers Today’s customers can be bombarded with choices. Whether it is selecting the right health insurance plan or comparing other products, the overwhelming number of options can lead to decision fatigue.
PRIVACY POLICY Updated November 13th 2024 This web site is owned and operated by The ItsMy Group Pty Ltd and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this
Complimenting your call center operations, with additional capacity is a strategic decision that can bring numerous advantages to your business. While cost savings are often the primary motivation, there are additional compelling reasons why companies choose to
Communication technologies and tactics continue to evolve, driven by advancements that enhance customer service experiences. As businesses seek to deliver exceptional service and stay ahead of the competition, it's important to stay abreast of the emerging technology
1. Branded and modular PHI CRM built over 8 years: Our branded PHI CRM (Customer Relationship Management) system has been developed and refined meticulously over the span of eight years. This ensures that it is a robust
Many organisations have asked us to increase their contact rate, drive sales, and improve customer service ratings. Over many years, we have developed a strategic approach that enables businesses to achieve these goals effectively and efficiently. One
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