We provide long term and seasonal customer experience solutions to the insurance sector.

We have found that whilst a lot of organisations rightly invest in their front end process for acquiring new customers they often forget that the journey doesn’t stop there.

Therefore building a process and culture that is geared to the long term journey of a customer is we believe essential.

The services we provide cover a review of your customer journey, lead nurturing and communications after you have completed the sale through to the supply of an individual or team of experienced customer service people to help with busy periods.

If you’d like to discuss your requirements drop us a line on info@itsmy.com.au